Confidentiality is something we take extremely seriously at Essays-Online.org. We operate a strict confidentiality policy and do not ask you to provide any information about yourself when submitting an order other than your current email address. You can feel 100% assured that we will not share your email address with any other party, not even our writers. We have, however, noticed that occasionally some customers and writers ignore our rules on sharing personal information during chat sessions. Consequently, we have put some new rules in place and we ask that all customers adhere to these:
- Do not provide your assigned writer with any personal information such as your contact details. By this, we mean your first name and surname, your telephone number, email address, postal address and/or name of your school or university. The system we use was designed to enable you and our writers to fully cooperate within the order area without the need for any other forms of communication. Should you need to provide your writer with any additional documents or materials, you can upload these via the orders page or through an online file-sharing service. If your writer is not online and you need an urgent response, just send an inquiry to our 24x7-customer services team. Our representatives will help you in any way possible.
- Do not share the login credentials for your academic institution’s website with your writer. If any information needs to be shared, you should obtain this yourself and upload it in any of the ways outlined above. We totally discourage the sharing of login information.
- Do not engage in any financial transactions directly with your writer, whether these are through wire transfer, PayPal or any other method. We are aware of cases where customers became victims of various scams involving personal contacts information and monetary transactions. Bear in mind that the only secure way of paying for your paper is directly via our company’s website. We do not collect debit or credit card information and our Money Back Policy is entirely transparent.
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When it comes to providing academic assistance via an online channel, it is essential that service is completely trustworthy. Hence, we fully adhere to the principles of confidentiality and do not ask you to provide any more information than is necessary to process your order. We also urge you to exercise caution when communicating with your writer.
Each customer agrees to be bound by the provisions of this confidentiality policy when they place their first order via our website.